MOMENTI  Terms & Condition’s


Legal Terms and Conditions

These terms do not supersede your statutory rights under the Sale of Goods acts, but are designed to clarify the principles by which we operate.

Momenti Gifts Ltd is a company registered in Scotland.
Our registered office is: 1 Auchingramont Road, Hamilton, ML3 6JP.
The company registration number is SC570993.

All transactions undertaken through this website are governed by Scottish Law and any legal actions arising out of such transactions shall be subject to Scottish legal processes and under the jurisdiction of Scottish courts. 


Copyright & Trademark

The contents of this website, including without limitation all descriptions, photographs, images, logos, graphics and written text are the copyright trademark of Momenti Gifts Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission. You may not modify, delete, distribute or post anything on this website for any purpose.

Momenti Gifts and the Momenti logo are Trademarks of Momenti Gifts Ltd.



Momenti Gifts will endeavour to ensure deliveries are made on the requested date, however, these dates serve as estimates only and cannot be guaranteed in any way.

Any claim for non-delivery of any Goods must be notified in writing to Momenti Gifts Ltd within 5 days of the intended delivery date. Any claim for damage to any Goods must be notified in writing to Momenti Gifts Ltd within 24 hours of delivery.

It is the customer’s responsibility to ensure that all order and delivery details are correct.

Postage and packing are charged in addition to the price of any goods and are clearly stated before the point of purchase.

Momenti Gifts reserves the right to impose a surcharge retrospectively for any balance arising from the selection of an incorrect delivery zone, e.g. UK Mainland option selected for a Scottish Highlands or UK Island destination. It is the customers’ responsibility to ensure the correct option is chosen.

Our guarantee is limited to delivering to the building, not individual recipients.

Momenti Gifts do not accept any responsibility for any loss, damage, delay or other disruption in supply and deliveries brought about as a result of any of the following:

  • inaccurate or incomplete delivery address details;

  • delayed payment (cleared funds);

  • delayed order receipt as a result of errors

Momenti Gifts reserve the right to charge the Customer an additional fee for carriage and handling charges in the event of a failed delivery as a result of the supply of an incorrect or incomplete delivery address by the Customer.


Payment and Taxes

All prices are quoted in British Sterling (£) and are inclusive of UK sales tax (VAT) at the present rate. The current rate of VAT is 20%. All prices are exclusive of delivery charges.


Postage and packing are charged in addition to the price of any goods and are clearly stated before the point of purchase.

All payments must be made in British Sterling (£). We currently accept Visa, Mastercard, American Express, Maestro and JCB. Customer payments by credit card from outside the UK will be invoiced in British Sterling (£) at the rates prevailing at the time the order is placed.

Payment will be debited and cleared from your account at order placement. If payment is not authorised, we will not be liable for delay or non-delivery of goods. We retain the legal ownership of all goods until full payment has been made by you and received by us and legal ownership of the goods will immediately transfer back to us if we refund any payment for the goods to you.

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.


Accuracy of content

Every care has been taken in the preparation of the content of this website and all contents have been fairly described through the descriptions. Photographic props, boxes and other utensils are not included unless stated.

Due to photography, there may be a slight variation in colour in some instances.

The sizes given are approximate only and packaging may vary from those shown.

In the event of supply difficulties, Momenti Gifts reserve the right to substitute black or white boxes of equal or higher quality and value.

Momenti Gifts Ltd reserves the right to make changes to the material on this Website, or to the products and prices described in it, at any time without notice.


Returns Policy

On receipt of your gift box you should check that everything is included and undamaged.  Any claim for damage to or omission of any goods must be notified in writing to Momenti Gifts Ltd within 24 hours of delivery. On receipt of the returned box, we will then refund the cost of your return postage as well as the price of the gift box and our delivery charge. If a replacement order has been requested by you, we will only refund your return postage cost.

If you choose to cancel your order for any other reason, we operate a returns policy for order cancellation. You are allowed a 14 day cooling off period from the date of delivery. We will refund the total cost of the product to you, if you choose to cancel provided you comply with the following:

  • You notify us of your cancellation in writing to, quoting your order number, within 14 days of delivery. On receipt we will confirm the returns delivery address.

  • Goods must be returned in original packaging in saleable condition within 14 days of notification.

  • The goods must remain unused.

  • It is your or the recipients responsibility to retain and take reasonable care of the goods and package the goods to be returned securely in the original packaging.

  • You are responsible for returning the goods to us at your own cost. We recommend using registered post to ensure it gets back to us.

  • Refunds will be issued upon safe receipt of the item. Refunds will be made via the original payment method.

If you fail to fulfil the above conditions, we are not obligated to accept any rejection by you of the goods at a later date.



Online payment is provided in a secure environment and our online store is maintained on a secure server.


Force Majeure

The Company shall not be liable for any failure in the performance of any of its obligations under this Agreement caused by factors outside its control.


Customer Data
All customer data will only be used for the purposes of fulfilling and shipping orders, and will not be shared with any third parties other than as necessary for the authorisation of card payments and the delivery of purchased items.

Marketing & Communications

We would like to send you information about special offers, products and services that we think will interest you. For this purpose we offer the option to subscribe to email newsletters. This is not required, and you can opt out of receiving these at any time. If you do choose to receive email newsletters, we will take your email address and ask your consent to send emails to you. The emails we send will contain details of promotions, special offers, launches etc. If you have placed orders with us, we will use that data to ensure you receive emails that are relevant to you (for example featuring types of products and offers that we think you will be interested in, offers available in your country, etc.). You may at any time opt out of this. Every email we send contains a link to unsubscribe at the end.

Access to your information and making corrections

You have the right to request a copy of the information we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address:

Data Protection Officer
Momenti Gifts Ltd
1 Auchingramont Road

We want to make sure that your personal information is accurate and up to date. You may at any time ask us to correct or remove information we hold on you.